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Privacy Policy

A legal disclaimer

We are Lyndhurst Locks, providing locksmith services in the UK.
Our contact details are:

We are committed to protecting your personal information and your right to privacy.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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We may collect the following information when you contact us or use our services:

  • Name

  • Contact details (phone number, email, address)

  • Service details (e.g., location of job, type of lock or security issue)

  • Payment information (only if required for invoicing)

 

We will use your information to:

  • Provide and manage locksmith services

  • Communicate with you about appointments or emergencies

  • Send invoices, receipts, or quotes

  • Meet legal and tax record-keeping obligations

 

We do not sell or rent your personal data.
We may share it with:

  • Service providers (e.g., payment processors, accounting software)

  • Authorities if required by law

  • We keep your information securely in QuickBooks

  • We only keep it as long as necessary for our business and legal obligations (typically 6 years for tax records)

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Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where legally possible)

  • Restrict or object to how we use your data

  • Complain to the Information Commissioner’s Office (ICO): https://ico.org.uk

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If our website uses cookies or analytics:

  • Cookies help us improve our site and user experience

  • You can control or disable cookies in your browser settings

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We may update this policy from time to time.
The latest version will always be posted on our website.

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If you have any questions about this Privacy Policy or your data:

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